TOTAL CUSTOMER SATISFACTION:
If you are not satisfied with the equipment provided to you and serviced by MARATHON SERVICES, at your request, Marathon will replace it without charge with an identical model or machine with comparable features and capabilities. This guarantee applies as long as you own the equipment and we are your service provider.

SERVICE RESPONSE:
A Marathon service representative will arrive to service your machine within four hours after a service call is received by our service dispatcher during regular working hours. If we fail to appear within four hours, Marathon will give the customer a $25.00 credit for every hour (or fraction thereof) that exceeds the four hours.

NO RISK:
If you are not completely satisfied with the service provided by MARATHON SERVICES for your equipment, within the first six months, Marathon will pay all costs to put your equipment on a service contract with the service provider of your choice.